TERMS & CONDITIONS

Effective Date: 4th July 2023
Last Updated: 29 September 2026

Welcome to BlueLobster. These Terms & Conditions ("Terms") govern your access to and use of the BlueLobster website, mobile applications, software products, technology services and related services.

By accessing our website, using our services, submitting information through our forms, or downloading or using a BlueLobster mobile application, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website, applications or services.

1. About BlueLobster

BlueLobster provides technology and digital solutions including:

  • Generative AI
  • AI & Automation
  • Data & Cloud
  • Software Development
  • Mobile Applications
  • UI/UX Design
  • Quality Assurance and Testing
  • AI applications and AI-powered features
  • Enterprise software
  • E-commerce development
  • IT support and maintenance
  • Technology consulting and related services

The exact scope of any project or service may be defined separately through a proposal, quotation, statement of work, purchase order, service agreement or other written agreement.

2. Website Use

You may use the BlueLobster website for lawful purposes only. You must not:

  • Use the website for unlawful, fraudulent or malicious purposes.
  • Attempt to gain unauthorised access to the website, servers, systems or networks.
  • Interfere with or disrupt the operation of the website.
  • Introduce viruses, malware or other harmful code.
  • Attempt to reverse engineer or compromise website functionality.
  • Scrape, reproduce or commercially exploit website content without appropriate permission.
  • Misrepresent your identity or relationship with BlueLobster.
  • Use the website to violate the rights of any person or organisation.

BlueLobster may restrict or suspend access where necessary to protect the website, users, systems or legitimate business interests.

3. Services

BlueLobster may provide custom technology solutions based on individual client requirements. Service specifications, timelines, deliverables, fees, responsibilities, warranties and other commercial terms may be governed by a separate written agreement. Where a separate agreement exists, its terms will apply to the relevant project or service.

4. Enquiries and Communications

When you submit an enquiry through our website, you may be asked to provide information including your name, work email address, mobile number, company name, service requirement and additional information. You agree that the information you provide is accurate and that you have the right to provide it. We may use the information submitted through an enquiry to respond to your request, understand your requirements, provide relevant information and communicate regarding potential services.

5. Talent and Career Submissions

BlueLobster may provide opportunities for technology professionals and may request information such as name, email address, primary discipline, years of experience, current location and LinkedIn profile. Information submitted for recruitment or talent-placement purposes may be reviewed and processed for recruitment, evaluation, communication and related business purposes. Submitting a profile does not guarantee employment, engagement, placement or any particular outcome.

6. Mobile Applications

BlueLobster may develop and provide mobile applications for iOS, Android and cross-platform environments. Your use of a BlueLobster application is subject to these Terms and any additional terms presented within the application. You must not:

  • Copy or reproduce the application except as permitted by applicable law.
  • Reverse engineer, decompile or disassemble the application except where legally permitted.
  • Modify, distribute, sell, lease or sublicense the application without authorisation.
  • Attempt to bypass security or access controls.
  • Use the application for unlawful or harmful activities.

Application functionality may depend on your device, operating system, internet connection, third-party services and other technical requirements.

7. AI and Automated Services

Some BlueLobster services may use artificial intelligence, machine learning, automation, large language models or other automated technologies. AI-generated or automated outputs may not always be accurate, complete or suitable for a particular purpose. You are responsible for reviewing and validating outputs before relying on them, particularly where the output may affect financial, legal, operational, business, regulatory or other important decisions. Unless expressly agreed in writing, BlueLobster's AI services should not be treated as legal, medical, financial, tax, accounting or other regulated professional advice.

8. User Content and Information

Where you provide information, text, documents, images, files or other material to BlueLobster for the purpose of receiving a service, you remain responsible for ensuring that you have the necessary rights and permissions to provide such material. You must not knowingly submit content that:

  • Infringes another person's intellectual-property rights.
  • Violates applicable law.
  • Contains malicious software.
  • Is intended to facilitate fraud or unlawful activity.

BlueLobster may process submitted information as reasonably necessary to provide the relevant service, subject to our Privacy Policy and any applicable agreement.

9. Intellectual Property

Unless otherwise agreed in writing, the BlueLobster website, branding, logos, text, graphics, designs, software, interfaces and other materials made available by BlueLobster are owned by or licensed to BlueLobster. Nothing in these Terms transfers ownership of BlueLobster's intellectual property to you. Ownership and licensing of project-specific deliverables, source code, designs, documentation or other work product will be determined by the applicable written agreement.

10. Third-Party Services

BlueLobster services may use or integrate with third-party services, APIs, cloud infrastructure, software platforms, analytics services, communication providers, payment providers, app stores or other external services. Third-party services may be governed by their own terms and privacy policies. BlueLobster is not responsible for third-party services to the extent that their operation, availability, policies or actions are outside BlueLobster's reasonable control.

11. Availability and Maintenance

We aim to provide reliable website and services; however, we do not guarantee that any website, application or service will always be available, uninterrupted or error-free. Services may be temporarily unavailable due to maintenance, upgrades, security incidents, technical problems, third-party failures, network issues or circumstances beyond our reasonable control.

12. Fees and Payments

Where services are provided for a fee, pricing, payment schedules, taxes, refunds, cancellation terms and other commercial conditions will be specified in the applicable quotation, proposal, order or agreement. Unless otherwise agreed, applicable taxes and government charges may be payable in addition to stated fees.

13. Confidentiality

Confidential information shared during a project or business relationship should be handled in accordance with any applicable confidentiality or non-disclosure agreement. Where a separate written confidentiality agreement exists, that agreement will govern confidentiality obligations to the extent of any inconsistency.

14. Privacy

Your use of the BlueLobster website and services is also governed by our Privacy Policy. Our Privacy Policy explains how information may be collected, used, stored, disclosed and protected.

15. Security

BlueLobster uses reasonable technical and organisational measures appropriate to the relevant service to protect information against unauthorised access, misuse, loss, alteration or disclosure. However, no internet transmission, application or electronic storage system can be guaranteed to be completely secure.

16. Disclaimer

To the maximum extent permitted by applicable law, the website, applications and services are provided on an "as available" basis. BlueLobster does not guarantee that:

  • The website or services will always be uninterrupted.
  • The services will be completely free from errors.
  • Information available through the website will always be current or complete.
  • AI-generated outputs will always be accurate or suitable for a particular purpose.
  • A particular business result, revenue outcome or operational result will be achieved.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, BlueLobster shall not be liable for indirect, incidental, special, consequential or punitive losses arising from the use of the website, applications or services. Where liability cannot legally be excluded, it shall be limited to the maximum extent permitted by applicable law and the applicable written agreement. Nothing in these Terms limits liability that cannot legally be limited or excluded.

18. Suspension and Termination

BlueLobster may suspend or terminate access to a website, application or service where reasonably necessary due to:

  • Violation of these Terms.
  • Fraudulent or unlawful activity.
  • Security concerns.
  • Non-payment where applicable.
  • Legal or regulatory requirements.
  • Discontinuation of a service.
  • Protection of BlueLobster, its users or systems.

Termination will not affect rights or obligations that arose before termination.

19. Changes to These Terms

BlueLobster may update these Terms from time to time to reflect changes in services, technology, legal requirements or business practices. The updated version will be published on this page with a revised "Last Updated" date. Your continued use of the website or services after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction relevant to the contracting BlueLobster entity and the applicable service agreement. Where a separate written agreement specifies governing law and jurisdiction, that agreement will apply to the relevant services.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Contact Us

For questions regarding these Terms, please contact:

BlueLobster
Email: sales@bluelobster.io
Website: https://bluelobster.io/

BlueLobster currently lists operations/locations in India, UAE and Singapore.